Very pleased with Castles Enfield who dealt with the sale of my property. I initially met with Stephen whom I found very amicable. Castles had had good results in the area for sales both in terms of speed of sale and property prices. They were always easy to get hold of. We had numerous viewings on one particular day which led to several offers. Castles checked each offer to ensure they had the funds agreed for purchase and gave me a little bit of background on each buyer. Once the sale had been agreed they were in constant contact with both solicitors and always kept me updated. Castles had a big part to play in ensuring the sale went through smoothly. Thank you Castles.
Having had a rather frustrating experience with a different agent it was refreshing when we appointed Castles and as a result we had numerous offers within a week. Stephen from the Enfield office was knowledgeable about our local area and advised us on the best course of action at every stage. An especially big thanks to Franco Tona who took charge of our sale and made sure we had regular updates as to where we were in the sale process. All viewing appointments were punctual and suitable buyers were put forward for viewings. Great service and great communication. Would highly recommend.
A1 service from start to finish. I had 4 estate agents come to give valuations, Stephen stood out from the rest right from the start. He was punctual, had done his research, was knowledgeable and professional, without being pushy. Castles kept us up to date every step of the way, I received emails confirming viewings and regular feedback. There was always someone there to answer the phone and my calls were always promptly returned if there person I needed to speak to was out of the office. Viewings were on time and as the property was empty, all viewing were managed by Castles. We had a number of offers and were advised on the best course of action. Castles didn’t just drop us once the offer was accepted, they kept in contact and chased the buyers when necessary. Tbh, if there is anything to complain about I can usually find it! But I have to say I have absolutely nothing negative to say! This review is not in exchange for anything, simply because a great service was received. Thank you.
Great experience using castles. They were very friendly and always made time for our questions. Had the pleasure of speaking with Nof, Ashli, Stephen & Franco on numerous occasions and they were all equally supportive with our first property purchase. Would definitely recommend!
We had a complicated sale and fraught with drama but Castles managed to pull the rabbit out of the hat and calm our nerves on many occasions and for this we were so grateful. Local knowledge, knowledge commercial aspects and openness and transparency of Castles was their Super Power. Would highly recommend Castles to friends and family.